Shipping & Delivery Information

This page explains how orders placed on Soltrex are prepared, shipped, and delivered.

Our goal is to provide clear information so customers understand how long orders may take to process and arrive after purchase.

Order Preparation

Once an order is successfully placed on www.soltrex.shop, it enters our order preparation stage.

During this stage our team:

• confirms order details

• prepares the product for shipment

• performs a basic packaging inspection

Orders are typically prepared within 1–3 business days after payment confirmation.

Preparation time may occasionally be longer during peak shopping periods or holidays. If a delay occurs, customers may be notified through the email address used during checkout.

Delivery Time

After the package leaves our fulfillment facility, the shipment is transferred to the carrier for transportation.

Estimated carrier transit time:

Standard Shipping
5–9 business days

Actual delivery speed may vary depending on destination region, carrier routing, weather conditions, or other logistical factors.

Estimated Total Delivery Window

The total time required to receive an order includes both processing and transportation stages.

Typical timeline:

Order preparation: 1–3 business days
Shipping transit: 5–9 business days

Under normal circumstances, customers can expect delivery within approximately 6–12 business days from the order confirmation date.

Please note that these delivery estimates are not guaranteed arrival dates.

Shipping Fees

Shipping costs are displayed during checkout before payment is completed.

Standard shipping rates for U.S. orders:

Orders $60 or more
Free Standard Shipping

Orders below $60
Shipping Fee: $10.00

Currently, Soltrex does not offer expedited or priority delivery services.

Shipping Locations

At this time, orders are accepted from customers located within the United States.

Future expansion of shipping regions may occur as logistics options develop.

Tracking Information

After an order has been shipped, customers will receive a shipment notification email containing a tracking number.

Tracking information usually becomes available within 24 hours after the carrier scans the package.

Delivery Issues

If a package arrives damaged, defective, or incorrect, customers should contact our support team within 48 hours of delivery.

Please include:

• order number

• photos of the item

• photos of the shipping packaging

This information allows our team to review the issue and determine an appropriate solution.

Contact Soltrex

If you have questions regarding shipping or order delivery, please contact us.

Store Name
Soltrex

Website
www.soltrex.shop

Customer Support Email
help@soltrex.shop

Customer Support Phone
+1 8505421297

Business Address
9720 Riverchase Dr
New Port Richey, FL 34655
United States