Payment Policy

Payment Policy

Soltrex provides secure and convenient payment options for customers purchasing products from our website https://www.soltrex.shop.
This page explains how payments are processed and what customers can expect during checkout.


Secure Payment Processing

All transactions on our website are protected using SSL (Secure Socket Layer) encryption.
This technology ensures that sensitive information submitted during checkout is transmitted securely.

Payment information is handled directly by certified payment processing providers.
Soltrex does not store or retain full credit card numbers on its servers.


Available Payment Methods

Customers may complete purchases using one of the payment methods available during checkout.
Depending on device compatibility and payment provider availability, supported payment options may include:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

The payment options displayed at checkout represent the currently supported methods for your order.


Completing a Payment

To place an order, select the desired products and proceed to checkout.

During checkout you will be asked to:

  1. enter shipping information

  2. review your order summary

  3. select an available payment method

  4. confirm and submit payment

Orders are processed only after the payment has been successfully authorized.


Order Confirmation

After payment is successfully completed, an order confirmation email will be sent to the email address used during checkout.

This email will include basic order details such as:

  • purchased items

  • order number

  • shipping information

If you do not receive a confirmation email within a short period after completing payment, please contact our support team.


Pricing and Billing

All prices listed on the website are displayed in U.S. Dollars (USD).

The total order amount presented at checkout includes:

  • product price

  • applicable sales taxes (where required)

  • shipping charges

Once an order has been submitted and payment confirmed, the price will not change for that order.


Authorization and Payment Verification

By completing checkout, you authorize Soltrex to charge the full order amount to the selected payment method.

Payment authorization is managed by the payment processor.
If a payment is declined or flagged during verification, the order may not be completed.

Customers may need to contact their payment provider if authorization issues occur.


Sales Taxes

Sales tax may be applied to orders where required by applicable U.S. state or local regulations.
The exact tax amount, if applicable, will be calculated automatically during checkout based on the delivery address.


Payment Issues

Occasionally, payments may fail due to:

  • incorrect billing information

  • card authorization issues

  • payment provider security checks

  • temporary technical errors

If a payment cannot be processed, customers may try an alternative payment method or contact our support team for assistance.


Policy Updates

Soltrex may revise this Payment Policy when necessary to reflect operational changes or updated payment processing procedures.

Any updates will be posted on this page.


Contact Information

For questions related to billing or payments, please contact:

Soltrex Customer Support

Email: help@soltrex.shop
Phone: +1 850-542-1297

Address
9720 Riverchase Dr
New Port Richey, FL 34655
United States